JPMorgan Faces Employee Morale Decline Amid Return-to-Office Mandate

JPMorgan Chase, the largest bank in the U.S., is grappling with a decline in employee morale following its March mandate for a full-time return to office. An internal survey revealed dissatisfaction among staff, particularly in areas of well-being, flexibility, and career mobility. CEO Jamie Dimon and HR chief Robin Leopold acknowledged the challenges but defended the policy, emphasizing the importance of in-person collaboration for productivity and career growth.

The shift has sparked significant pushback from employees accustomed to hybrid work during the pandemic. With 90% of the firm''s 284,000 workers participating in the survey, the results highlighted concerns over work-life balance, internal mobility, and health—a troubling signal for the bank''s cultural capital.